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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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christina Myers

April 11, 2025

5  out of  5
rating by christina Myers
"Excellent customer service. Thank you Nicole for answering my questions and helping ensure I had understanding of my policy."
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Sarah Milford

April 8, 2025

5  out of  5
rating by Sarah Milford
"Nicole was amazingly helpful! This was my first time purchasing auto insurance on my own with no prior knowledge and very little understanding of what I was looking for. She walked me through each step, explained it to me in ways that were easy to understand, and lowered my monthly payment considerably. She was warm and welcoming and I couldn’t have asked for a better first experience!! Thank you Nicole!"
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218mildred

April 3, 2025

5  out of  5
rating by 218mildred
"Heather Whitmire is awesome. She's sweet, professional and very informative. She care and it shows. Thanks for getting me out of a jam!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Heather was able to help you and provide the service you deserved. She truly cares about her clients, and we're so lucky to have her on our team. If you ever need anything else, don’t hesitate to reach out. We’re here for you!"
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Jane Nunnally

March 27, 2025

5  out of  5
rating by Jane Nunnally
"Awesome service from Heather Whitmire! She is so helpful and patient!"
We responded:
"Thank you so much for sharing your positive experience, Jane! We're thrilled to hear that Heather provided you with such an amazing service. She truly strives to offer the best assistance to our clients, and it’s wonderful to know that she made such a great impression. We appreciate your kind words and look forward to serving you again in the future!"
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Monique Cure

March 13, 2025

5  out of  5
rating by Monique Cure
"Nicole was Great in working with me in lowering my insurance payments! She looked out for my best interest during my tuff times in life. She was AMAZING!!🥰 I highly recommend her. Have a Great and Fabulous DaaY! Nicole!!!🥰"
We responded:
"Thank you so much for sharing your experience, Monique! We’re so glad to hear that Nicole was able to help you during such a challenging time. It's wonderful to know that she not only worked hard to lower your insurance payments but also had your best interests at heart. Your kind words mean so much, and we’re thrilled that you had such an amazing experience with Nicole! We’ll be sure to pass along your review to her. Wishing you all the best and have a fabulous day as well! "
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Nicole

March 13, 2025

5  out of  5
rating by Nicole
"Nicole Bates is such a patient and knowledgeable agent! I had no idea what I was looking for and she helped me get the best price possible. I continue to feel like a very well valued customer with her. Thanks Nicole!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Nicole. It’s wonderful to know that Nicole's patience and expertise made such a difference. We strive to make every customer feel valued, and it sounds like Nicole truly delivered on that. We’re so grateful to have customers like you and will make sure to pass along your kind feedback to Nicole. Thanks again for choosing us, and we hope to work with you again in the future!"
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Bethany Cambron

March 7, 2025

5  out of  5
rating by Bethany Cambron
"We are so pleased with Jey and his team! Alisha took care of several revisions needed for a new policy- grateful!! Highly recommend..."
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brad parker

February 28, 2025

5  out of  5
rating by brad parker
"Appreciate Jey and his staff for taking good care of my insurance needs over the years. Always prompt and provide anything that is needed. Highly recommend!"
We responded:
"Hey brother, appreciate you and Marlyn in a huge way! Take care and see you at church soon. Thank you so much for the review!!"
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Ricky Ingram

February 26, 2025

5  out of  5
rating by Ricky Ingram
"Very good service today by Toni"
We responded:
"Thank you for your feedback! I’m so glad to hear that Toni provided you with great service. We appreciate your support, and if you ever need assistance in the future, don’t hesitate to reach out!- Jey"
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Mike Davila

February 25, 2025

5  out of  5
rating by Mike Davila
"After many satisfying years (25+) with State Farm and the Jey Willis Agency, insuring our home, and not being satisfied with our auto insurer we decided to "bundle". I was very fortunate to meet Ms. Nicole who patiently and professionally explained the procedure to me. She walked me through the uncomplicated process, signed a form or two and went on to monthly savings. No pressure, no sale pitch, just honest customer service. My only regret is, I should have done this years ago! Thank you State Farm for Ms. Nicole!"
We responded:
"Thank you so much for your review! I’m so glad I could help make the process of bundling your insurance easy and straightforward. It’s great to hear that you were able to save each month without any pressure, and I truly appreciate your kind words. I’m glad to have been able to assist you, and I’m here whenever you need anything in the future. Thank you for choosing State Farm, and I’m so happy to have you as a customer!- Jey"
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samantha maxwell

February 21, 2025

5  out of  5
rating by samantha maxwell
"Jey and Tonni are so amazing and they’ve been so helpful with both my car and new homeowner policy I truly appreciate the time and care they put into their customers it’s truly refreshing"
We responded:
"Thank you for your kind words! We're so happy to hear that Jey and Tonni have been able to assist you with both your car and homeowner policies. It’s great to know that their care and attention to detail have made a positive impact on your experience. We love your appreciation, and we’re always here to help whenever you need us!- Jey"
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Robert Wilson

February 21, 2025

5  out of  5
rating by Robert Wilson
"Overloaded Alisha with way too many emails today to fine-tune my policy, but without a single complaint, she replied fully to all emails and with all the information I requested to get it all done in a single day. Excellent communication. Would buy from again. A+++"
We responded:
"Thank you so much for your kind words! I'm so glad Alisha was able to assist you with all your emails and get everything sorted out in a timely manner. We’re proud of her excellent communication and dedication to providing top-notch service. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you need anything else, we're always here to help! A+++ feedback like this is always appreciated!- Jey"
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Melissa Edge

February 21, 2025

5  out of  5
rating by Melissa Edge
"State Farm has always been our home for insurance, we left a year ago & other insurance companies just do not compare to State Farm. Nicole Bates did an amazing job getting us the best coverage to meet our needs. Thank you Nicole."
We responded:
"Hey Melissa, thank you so much for the 5 stars. Yes, Nicole is fantastic. If we can help you any further, please let us know!! We are so grateful for your trust in us. "
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Ann Terrell

February 18, 2025

5  out of  5
rating by Ann Terrell
"Rebecca was very knowledgeable when answering my questions. If she didn’t know, she spent time looking up our information and sending the response. AND, she worked hard to save us money on ALL of our vehicles! She was super helpful, and our family is very appreciative."
We responded:
"Thank you for your feedback! I’m so glad Rebecca was able to help answer all your questions and find ways to save you money on your vehicles. It’s great to hear that she went above and beyond to make sure you got the information you needed. We truly appreciate your kind words, and your family’s satisfaction means a lot to us. If you ever need anything else, we’re here to help!- Jey"
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Julie Charity

February 14, 2025

5  out of  5
rating by Julie Charity
"I had already received an offer on my car & had chosen my next car, but had a few difficulties, including a looming deadline, unrelated to cars, that would cause the whole process of getting into the new car to be delayed by at least a week. Heather, of State Farm, was consistently available, responded quickly to each need, & even offered a temporary solution that was out-of-the-box thinking when we ran into an unusual difficulty. Heather made the whole process so much less stressful than it could have been & was instrumental in me not loosing the chance to sell my car to the original buyer. Most importantly, Heather treated me like a friend, never showing annoyance at the demands my situation was placing on her. I am 64. My son is 39. We approach situations involving insurance in very different ways, yet are both pleased with State Farm."
We responded:
"Charity, what a fantastic review for Heather and our agency. We love Heather, and I am blessed to have her. Please know that we value your trust in us, and are here for anything you may need in the future! Jey"
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Richard Carlson

February 13, 2025

5  out of  5
rating by Richard Carlson
"Rebecca is the best.i don't usually waist mine time in these reviews, but the costumer service I received from Rebecca could not have been better."
We responded:
"Hi Richard, thank you for taking the time to share your experience! We are happy to know Rebecca's exceptional customer service stood out to you. She takes pride in helping our customers, and we're thrilled to hear she made such a positive impact. We hope to work with you again in the future. - Jey"
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Joann Ferrell

February 11, 2025

5  out of  5
rating by Joann Ferrell
"I have been with state farm for over 20 years my agent jey willis and staff have always been there for our ins needs thanks state farm"
We responded:
"Hey Joann...thank you so much for your review of our agency. I am blessed to have such a great team. It is such a blessing to have clients like you who have been here for so long. We have loved you and Hoyt ever since we took over your policies. I was so sorry to hear the news about Hoyt. You take care and call on us at any time!! Jey"
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Linda Schwamlein

February 11, 2025

5  out of  5
rating by Linda Schwamlein
"Tonnie and Rebecca, employees at Jey Willis State Farm Agency in Canton, Georgia, we're very helpful installing my Drive Safe monitor in my car. I appreciated their concern and patience with me."
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Hayden Holcomb

February 5, 2025

5  out of  5
rating by Hayden Holcomb
"Jey and his team are incredible... they answer every call, every email, and they are incredibly helpful. We love working with Jey and team!!"
We responded:
"Hi Hayden, thank you so much for your kind words! Our team takes pride in being responsive and helpful, and we're thrilled to hear that you've had such a positive experience. We hope to serve you again soon. - Jey"
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Cindy Sewell

February 4, 2025

5  out of  5
rating by Cindy Sewell
"I have been a customer @State Farm insurance company for 37 years. Jey and his entire staff have been easy to work with. I appreciate the service they have provided for us in the past and now."
We responded:
"Hi Cindy, wow, 37 years! We truly appreciate your loyalty to State Farm over the years. The entire team and I are grateful for the opportunity to serve you and make your experience seamless. We look forward to continuing to serve you. - Jey "
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Lisa Mabry

January 13, 2025

5  out of  5
rating by Lisa Mabry
"We have had State Farm with Jey and his team for a few years after switching from a competitor and have been so happy with the change. We have had questions that are answered the moment we call in and have had great customer service from everyone."
We responded:
"Hi Lisa, thank you for your five-star review! We're thrilled to hear you are happy with your decision to switch to State Farm. Our goal is to provide prompt answers and excellent customer service, and it means a lot to know we've met your expectations. If you have further questions or concerns, please don't hesitate to reach out. - Jey"
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crystalwhiteeyes

December 31, 2024

5  out of  5
rating by crystalwhiteeyes
"Ask for Rebecca. She is super sweet, down to earth, and will help you out with anything you need. She's awesome!"
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zack vickers

December 13, 2024

5  out of  5
rating by zack vickers
"I recently had the pleasure of working with Nicole for my insurance needs, and I couldn't be more satisfied with the experience. From the moment I reached out, Nicole was professional, approachable, and took the time to fully understand my specific requirements. She took the time to explain me the details in the policies and help me choose the best policies for my needs while also saving money!"
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Zachary Snyder

December 9, 2024

5  out of  5
rating by Zachary Snyder
"Nicole answered my questions completely and her explanations were excellent."
We responded:
"Hi Zachary, thank you for your wonderful feedback! We are glad to learn Nicole was able to answer all your questions and provide excellent explanations. She takes pride in making sure our customers feel informed and happy with their coverage decisions. We hope to work with you again soon. - Jey "
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Hani Gonzalez

December 9, 2024

5  out of  5
rating by Hani Gonzalez
"Just got my insurance and the agent nicole bates was a huge help thank you so much again nicole"
We responded:
"Hi Hani, thank your five-star review! Our team is thrilled to hear Nicole Bates was a huge help in setting up your insurance. We’ll be sure to pass along your kind words to her—she’ll be delighted to know she made a difference. If you need further assistance, don’t hesitate to reach out. - Jey"